This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After installing the latest Firefox update yesterday, I find that Ghostery is identifying up to 90 trackers on some websites: is this Firefox?

more options

Some websites previously had 15-20 trackers (as identified by Ghostery); now the majority have 60+, and many have 90+ (eg. nationalnewswatch.com has 95, http://freethoughtblogs.com/pharyngula/ is showing 104, and cbc.ca is up to 109 - I believe yesterday it was at 16 or 18). On the other hand, support.mozilla.org shows just 2. Needless to say, loading the websites is taking way too much time. Is this a Firefox "fix", or is something up with Ghostery? TNX, Bob

Some websites previously had 15-20 trackers (as identified by Ghostery); now the majority have 60+, and many have 90+ (eg. nationalnewswatch.com has 95, http://freethoughtblogs.com/pharyngula/ is showing 104, and cbc.ca is up to 109 - I believe yesterday it was at 16 or 18). On the other hand, support.mozilla.org shows just 2. Needless to say, loading the websites is taking way too much time. Is this a Firefox "fix", or is something up with Ghostery? TNX, Bob

All Replies (4)

more options
more options

It appears to be resolved once I shut down and restarted the browser: it had frozen completely on a scienceblog (Greg Laden) site with 109 trackers attempting to load; once restarted, the normal 12 trackers appeared in Ghostery, and cbc.ca is back to normal with 14. TNX anyway, Bob

more options

Same troubles today: Ghostery appears to be accumulating the trackers from page to page. However this does seem to have been a problem with Ghostery itself. A new version 5.4.4 for Firefox was pushed out this morning and seems to have resolved the issue.

more options

I am having trouble logging into some of my trusted sites after downloading Ghostery for Firefox version 5.4.9! PLEASE HELP!!