This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

blanc icon and it apears has war thunder

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

hell77
hell77
more options

Hello, a month ago i had to leave my pc tower becasue of a grafic card problem, then a few days ago when i turn on my pc the firefox icon apears like in the file that i print screened: http://imgur.com/CqbOlIQ i already unistall clean and reeinstall but it apears the same,

Hello, a month ago i had to leave my pc tower becasue of a grafic card problem, then a few days ago when i turn on my pc the firefox icon apears like in the file that i print screened: http://imgur.com/CqbOlIQ i already unistall clean and reeinstall but it apears the same,

All Replies (2)

hell77
hell77 Question owner
more options

thanks for no help from oficial adms or mods

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window