This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My email is supposed to automatically filter spam, but it stays in my inbox and spam folder is empty.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by christ1

wingersk
wingersk
more options

I was told that my email (email address) would be filtered after a time of adjustment and that spam would be automatically moved to the spam folder. But it's been many months and spam still is only tagged as spam and stays in my inbox. My spam folder has nothing in it. Is this a mess-up in the email or can this be fixed?

I was told that my email (email address) would be filtered after a time of adjustment and that spam would be automatically moved to the spam folder. But it's been many months and spam still is only tagged as spam and stays in my inbox. My spam folder has nothing in it. Is this a mess-up in the email or can this be fixed?

Modified by Andrew

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Check your settings. http://kb.mozillazine.org/Junk_Mail_Controls