This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cant use "login using Facebook" buttons on sites. Like DOTD game. Even when FB is logged in, it still wont go

  • 3 replies
  • 33 have this problem
  • 1 view
  • Last reply by Rowdee

Rowdee
Rowdee
more options

First noticed this on the game Dawn of the Dragons. I dont use the FB site, I use the standalone. It has a button to login to FB and when FB is already logged in, it will load the game. If not, a popup box appears with login for FB. It doesnt work now for anything that uses the FB login. Like its blocked. I use Adblock plus and havent changed anything, so it doesnt seem to make sense that its the issue, but, who knows. There are several sites I use that the login is blocked for FB. Windows 8.1 fully updated everything and no other issues.

First noticed this on the game Dawn of the Dragons. I dont use the FB site, I use the standalone. It has a button to login to FB and when FB is already logged in, it will load the game. If not, a popup box appears with login for FB. It doesnt work now for anything that uses the FB login. Like its blocked. I use Adblock plus and havent changed anything, so it doesnt seem to make sense that its the issue, but, who knows. There are several sites I use that the login is blocked for FB. Windows 8.1 fully updated everything and no other issues.

All Replies (3)

FredMcD
FredMcD
more options

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Restart Firefox. Are there any problems?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using Firefox in a normal window or in a Private mode window?

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Rowdee
Rowdee Question owner
more options

OK, none of this helps. Is the "LOGIN WITH FB" button a java tool? Could this be a java issue? Ive run in safe mode and it works fine and Ive disabled all add ons and this does not help. What a pain this is. Its gotta be a simple thing.