We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I leave messages in my inbox and after an unknown period of time some of the messages become unreadable.

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by steinmetz42

steinmetz42
steinmetz42
more options

I am not sure exactly what is happening, but I am thinking that the messages are turning into computer code. This only happens with items left in the inbox and not separate folders. It also does not happen to every email that is in the inbox at that time.

I am not sure exactly what is happening, but I am thinking that the messages are turning into computer code. This only happens with items left in the inbox and not separate folders. It also does not happen to every email that is in the inbox at that time.

All Replies (2)

Zenos
Zenos
more options

Can you provide an example of or a description of the "computer code"?

There is a possibility that your Inbox file or its index, Inbox.msf, is corrupt or they are out of synch, and rebuilding the folder may fix it. Unfortunately, rebuilding it may also lose some or all of the contents.

Do you allow it to compact? Do you have a large number of messages in the Inbox?

I hate stuff languishing in my Inbox. If it's in there, I haven't read it yet. So I read it and file it accordingly. Pragmatically, if any folder is going to be corrupted, it will be the Inbox, so that provides me further incentive not to let things accumulate in there.

Of course, ideally, you can put or leave as many messages as you want anywhere you want. Practically, I find it works better if I move things away from the Inbox asap.

Modified by Zenos

steinmetz42
steinmetz42 Question owner
more options

It looks to me like HTML code but unsure. Unfortunately, I don't have a screen shot that I can provide at this time. The odd thing is that I don't have many items in the inbox and I compact when it asks me to. Also, it doesn't affect every item in the inbox when it does it.