Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to update Firefox? The instructions in the "Help" do not work. Need v42 update

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

I have followed your directions to "update" firefox, as I keep getting the popup to update v41.x to v42.x - but I tell it "Ask later" as the popup usually crashes my streaming, my profile is setup to "ask before installation updates". I have this server down for maint, wanted to apply the update, but the popup does not appear, I changed profile settings to auto update, still no popup to update, I clicked the "help/about" it does not update as per your online instructions. How does one update Firefox when doing it on a scheduled basis? As your instructions do NOT work and all I want to do is update Firefox during server maint but there NO option to install/check for updates. Seriously? Please advise, Regards - Win7 PRO for most workstations,

I have followed your directions to "update" firefox, as I keep getting the popup to update v41.x to v42.x - but I tell it "Ask later" as the popup usually crashes my streaming, my profile is setup to "ask before installation updates". I have this server down for maint, wanted to apply the update, but the popup does not appear, I changed profile settings to auto update, still no popup to update, I clicked the "help/about" it does not update as per your online instructions. How does one update Firefox when doing it on a scheduled basis? As your instructions do NOT work and all I want to do is update Firefox during server maint but there NO option to install/check for updates. Seriously? Please advise, Regards - Win7 PRO for most workstations,

All Replies (1)

more options

Did you try to close and restart Firefox to apply the update in case the update has already been downloaded?

You can always download the full installer if Firefox doesn't update. You can find the full version of the current Firefox release (42.0) in all languages and all operating systems here: