Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I down load facebook pictures to my computer using the firefox browser.

more options

I recently switched to windows 10. Since doing this I am unable to download pictures from Facebook into my computer. It appears that the type of picture used is no longer jpeg. I get an image into my computer for the picture but the picture is not there. Before switching to windows 10 I simply right clicked on the pic and saved it to my pictures. Is there an app that I can download to fix this problem? thanks.

I recently switched to windows 10. Since doing this I am unable to download pictures from Facebook into my computer. It appears that the type of picture used is no longer jpeg. I get an image into my computer for the picture but the picture is not there. Before switching to windows 10 I simply right clicked on the pic and saved it to my pictures. Is there an app that I can download to fix this problem? thanks.

Chosen solution

You could always open the photo and select download option from the photo options iteself.See screeshot below for more info.Only constraint that they must make the photo downloadable from privacy settings. Or I think it has nothing to do with the version of windows.But could you try the same with any other browser and report.I had this problem but reinstalling firefox fixed it. :)

Read this answer in context 👍 4

All Replies (2)

more options

Chosen Solution

You could always open the photo and select download option from the photo options iteself.See screeshot below for more info.Only constraint that they must make the photo downloadable from privacy settings. Or I think it has nothing to do with the version of windows.But could you try the same with any other browser and report.I had this problem but reinstalling firefox fixed it. :)

more options

Thank you very much for your suggestion about opening the picture. I did this and your suggestion worked for me. Much appreciated!