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What means the error message: “There was a problem including the file file:///C:/DOCUME~1/Heather/LOCALS~1/Temp/nsemail.html?”

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  • Last reply by Matt

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I recently installed Thunderbird on a system that was running Windows XP and Outlook Express. I imported the Outlook Express messages to TB. The folders and files appeared to be correct and can be accessed as expected. However, an attempt to Forward a message draws the error message:

There was a problem including the file file:///C:/DOCUME~1/Heather/LOCALS~1/Temp/nsemail.html

Is there a fix for this?

I recently installed Thunderbird on a system that was running Windows XP and Outlook Express. I imported the Outlook Express messages to TB. The folders and files appeared to be correct and can be accessed as expected. However, an attempt to Forward a message draws the error message: There was a problem including the file file:///C:/DOCUME~1/Heather/LOCALS~1/Temp/nsemail.html Is there a fix for this?

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