Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I don't have the Adobe CDM add on that is supposed to be standard. How can I install it?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by RexIC

RexIC
RexIC
more options

I get a message saying that FF cannot play some media because I don't have Adobe CDM to play DRM content. The help page tells me that FF installs Adobe Primetime CDM by default but it is not listed in my add ons. I see no way to install it. Help. Please

I get a message saying that FF cannot play some media because I don't have Adobe CDM to play DRM content. The help page tells me that FF installs Adobe Primetime CDM by default but it is not listed in my add ons. I see no way to install it. Help. Please

Chosen solution

Whoops. I see it is now installed after I updated. My bad.

Read this answer in context 👍 0

All Replies (1)

RexIC
RexIC Question owner
more options

Chosen Solution

Whoops. I see it is now installed after I updated. My bad.