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I am unable to send emails from my aol.com site using Firefox

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

susryder
susryder
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Have had no problems sending emails until this afternoon. Message says an error

Have had no problems sending emails until this afternoon. Message says an error

All Replies (1)

FredMcD
FredMcD
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What error? What does it say?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.