Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to resolve a 502 bad gateway error on https://fhr.cdn.mozilla.net/en-US/v4/

  • 2 replies
  • 14 have this problem
  • 1 view
  • Last reply by philipp

goldbit
goldbit
more options

After upgrading to new 44 today, i now get 502 bad gateway errors on https://fhr.cdn.mozilla.net/en-US/v4/.

here is some additional information:

request headers: Host: fhr.cdn.mozilla.net User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br DNT: 1 Connection: keep-alive Cache-Control: max-age=0

response headers: Age: 33 Connection: keep-alive Content-Length: 587 Content-Type: text/html Date: Wed, 27 Jan 2016 12:32:49 GMT Server: CloudFront X-Amz-Cf-Id: QkFi40evQdvNL2pGIId1kPGNWkrWrHXFsTu5QsV5dNL9WNyh6gm7pw== X-Cache: Error from cloudfront via: 1.1 26323e33c40f7d3c5faf3b27606bb0b1.cloudfront.net (CloudFront)

After upgrading to new 44 today, i now get 502 bad gateway errors on https://fhr.cdn.mozilla.net/en-US/v4/. here is some additional information: request headers: Host: fhr.cdn.mozilla.net User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br DNT: 1 Connection: keep-alive Cache-Control: max-age=0 response headers: Age: 33 Connection: keep-alive Content-Length: 587 Content-Type: text/html Date: Wed, 27 Jan 2016 12:32:49 GMT Server: CloudFront X-Amz-Cf-Id: QkFi40evQdvNL2pGIId1kPGNWkrWrHXFsTu5QsV5dNL9WNyh6gm7pw== X-Cache: Error from cloudfront via: 1.1 26323e33c40f7d3c5faf3b27606bb0b1.cloudfront.net (CloudFront)

Chosen solution

hi goldbit, thanks for reporting this - it is currently a server-side issue with the health-report infrastructure unfortunately (and not related to a particular firefox version). mozilla's webops are looking into the matter already...

Read this answer in context 👍 2

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi goldbit, thanks for reporting this - it is currently a server-side issue with the health-report infrastructure unfortunately (and not related to a particular firefox version). mozilla's webops are looking into the matter already...

philipp
philipp
  • Moderator
more options

i've just heard back that there is a temporary fix in place now.