This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Retirement web site login stopped working in Firefox 44, worked in 43.0.x and earlier. Works correctly in IE11. Downgraded to 43.0.4 to keep using it.

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by mikeebbbd

more options

On one retirement-related web site that I have to log in to, login and password entry stopped working after upgrade to Firefox 44 from 43.0.4. Worked correctly before, and works correctly in IE11 (both Windows 7). in FF44, the login page displays, but after entering the login name and password and pressing Enter or clicking "Log In" the message "Contacting (the web site address)" appears at the bottom for a couple of seconds, then the entry boxes are cleared and login does not work. Same thing happens with FF44 in Windows 10. Retirement site confirmed locally that they see the same problem. No error messages; simply fails to work. It *is* a secure site (https, FF shows it as such in the address line). So far, this is the only site requiring a login where the problem exists - all others work correctly in FF44.

I have NoScript (current update) in both FF44 and FF43.0.4 - the site and all sub- and related domains are fully allowed for scripting. The same thing happens whether or not google analytics scripts are blocked.

Downgraded back to 43.0.4 so I can keep using the site. Please fix.

On one retirement-related web site that I have to log in to, login and password entry stopped working after upgrade to Firefox 44 from 43.0.4. Worked correctly before, and works correctly in IE11 (both Windows 7). in FF44, the login page displays, but after entering the login name and password and pressing Enter or clicking "Log In" the message "Contacting (the web site address)" appears at the bottom for a couple of seconds, then the entry boxes are cleared and login does not work. Same thing happens with FF44 in Windows 10. Retirement site confirmed locally that they see the same problem. No error messages; simply fails to work. It *is* a secure site (https, FF shows it as such in the address line). So far, this is the only site requiring a login where the problem exists - all others work correctly in FF44. I have NoScript (current update) in both FF44 and FF43.0.4 - the site and all sub- and related domains are fully allowed for scripting. The same thing happens whether or not google analytics scripts are blocked. Downgraded back to 43.0.4 so I can keep using the site. Please fix.

Modified by mikeebbbd

Chosen solution

Update: I mentioned it to the site owner. It took them a week or so, but it appears to be fixed. So no longer critical. Would be nice to know what failed, though.

Read this answer in context 👍 0

All Replies (3)

more options

Be nice to know the URL of that website so we can look into the problem. Our crystal balls don't work too well on the weekend.

more options

Sorry about that. Thinking about the issues not the site. It's https://myscera.org

more options

Chosen Solution

Update: I mentioned it to the site owner. It took them a week or so, but it appears to be fixed. So no longer critical. Would be nice to know what failed, though.