Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Well, I've upgraded to Windows 10 and ever since, Firefox is not working properly (graphics not displaying, google sites not loading, etc.), I've tried uninstal

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

Well, I've upgraded to Windows 10 and ever since, Firefox is not working properly (graphics not displaying, google sites not loading, etc.), I've tried uninstalling and reinstalling several times, I even waited for the new update... None of these worked

Well, I've upgraded to Windows 10 and ever since, Firefox is not working properly (graphics not displaying, google sites not loading, etc.), I've tried uninstalling and reinstalling several times, I even waited for the new update... None of these worked

All Replies (3)

more options

hi, do you get a particular error message on google? what is your security software on the device?

more options

when i start firefox the homepage is all over the place with no pictures and any website i go to a message pops up and says secuity certificate add and im using bitdefender

more options

ok, then please refer to the section about bitdefender at How to troubleshoot security error codes on secure websites ...