This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When Thunderbird checks for email on my Verizon account, it says there are no new messages, but there are new messages when I go to my Verizon email. Why?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Matt

more options

When Thunderbird checks for email on my Verizon account, it says there are no new messages, but there are new messages when I go to my Verizon email. How do I correct this problem?

When Thunderbird checks for email on my Verizon account, it says there are no new messages, but there are new messages when I go to my Verizon email. How do I correct this problem?

All Replies (1)

more options

Are these new messages in the inbox or somewhere else?