Windows 10 pro 64bit. 2 problems with Thunderbird: crashing and unreadable characters
I have windows 10 pro 64bit. 2 problems with thunderbird:
- crashing - the received messages often have unreadable characters
What can I do?
P.S. I have tried "Daily (64bit)" but it has more problems than thunderbird....
All Replies (4)
- crashing
Please post a crash ID. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
- the received messages often have unreadable characters
Make sure you select the correct character set. In a message window: View - Text Encoding
I have tried "Daily (64bit)"
'Daily' is a development version, not a release version. Something can be broken there literally daily. I have no idea why you'd want to use 'Daily'.
Hi, thank you for your response. This is the crash ID: bp-4a90c9b6-4dce-40e6-967a-88d652160305
Do you have hardware acceleration enabled? Try with it disabled.
Tools|Options|General→Advanced Configuration.
No, I have disabled the hardware acceleration but I have got no benefits.