Firefox opens 3 default tabs at startup after redownloading firefox, unable to change.
Hello,
After redownloading firefox, it now opens 3 default tabs everytime i open it. The 3 tabs are: 1) Login to firefox-->wanted me to create a firefox account. I created an account in an attempt to get rid of this page, but it didnt help. 2) A tab about information about privacy and the incognito mode. 3)A blanco page
I've tried to change the homepage in the options-->general but everytime i restart firefox, my homepage is changed back to default. Also redwonloading firefox again didnt solve anything. Anyone got a sollution?
greetings.
Chosen solution
thanks, this looks expected so far. do any other settings save across sessions succesfully? maybe this article can help: How to fix preferences that won't save
Read this answer in context 👍 1All Replies (5)
hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
{
"application": {
"name": "Firefox",
"version": "45.0.1",
"buildID": "20160315153207",
"userAgent": "Mozilla/5.0 (Windows NT 6.3; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0",
"safeMode": false,
"updateChannel": "release",
"supportURL": "https://support.mozilla.org/1/firefox/45.0.1/WINNT/nl/",
"numTotalWindows": 1,
"numRemoteWindows": 0,
"remoteAutoStart": false
},
"modifiedPreferences": {
"browser.cache.disk.hashstats_reported": 1,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.filesystem_reported": 1,
"browser.cache.frecency_experiment": 2,
"browser.download.importedFromSqlite": true,
"browser.places.smartBookmarksVersion": 7,
"browser.sessionstore.upgradeBackup.latestBuildID": "20160315153207",
"browser.startup.homepage_override.mstone": "45.0.1",
"browser.startup.homepage_override.buildID": "20160315153207",
"dom.apps.reset-permissions": true,
"dom.mozApps.used": true,
"extensions.lastAppVersion": "45.0.1",
"gfx.crash-guard.d3d11layers.appVersion": "45.0.1",
"gfx.crash-guard.d3d11layers.feature-d3d11": true,
"gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11": false,
"gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp": false,
"gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle": true,
"gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle": true,
"gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11": true,
"gfx.direct3d.last_used_feature_level_idx": 0,
"gfx.crash-guard.d3d11layers.feature-d2d": true,
"gfx.crash-guard.status.glcontext": 2,
"gfx.crash-guard.d3d11layers.driverVersion": "10.18.10.3304",
"gfx.crash-guard.d3d11layers.deviceID": "0x0416",
"gfx.crash-guard.status.d3d9video": 2,
"gfx.crash-guard.status.d3d11layers": 2,
"media.gmp-eme-adobe.abi": "x86-msvc-x64",
"media.gmp-eme-adobe.lastUpdate": 1459766254,
"media.gmp-gmpopenh264.version": "1.5.3",
"media.gmp-gmpopenh264.lastUpdate": 1459766254,
"media.hardware-video-decoding.failed": false,
"media.gmp-eme-adobe.version": "15",
"media.gmp-gmpopenh264.abi": "x86-msvc-x64",
"media.gmp-manager.buildID": "20160315153207",
"media.gmp-manager.lastCheck": 1459766251,
"network.cookie.prefsMigrated": true,
"network.predictor.cleaned-up": true,
"places.database.lastMaintenance": 1459766955,
"places.history.expiration.transient_current_max_pages": 104858,
"plugin.importedState": true,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"privacy.sanitize.migrateFx3Prefs": true,
"storage.vacuum.last.places.sqlite": 1459766943,
"storage.vacuum.last.index": 0,
"ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
},
"lockedPreferences": {},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 11",
"windowLayerManagerRemote": true,
"supportsHardwareH264": "Yes",
"adapterDescription": "Intel(R) HD Graphics 4600",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x0416",
"adapterSubsysID": "1963103c",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32",
"driverVersion": "10.18.10.3304",
"driverDate": "9-9-2013",
"adapterDescription2": "NVIDIA GeForce GT 740M ",
"adapterVendorID2": "0x10de",
"adapterDeviceID2": "0x1292",
"adapterSubsysID2": "219a103c",
"adapterRAM2": "2048",
"adapterDrivers2": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
"driverVersion2": "10.18.13.5435",
"driverDate2": "10-14-2015",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.3.9600.18123",
"webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)",
"info": {
"AzureCanvasBackend": "direct2d 1.1",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d 1.1"
}
},
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 0
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.12",
"version": "4.12"
},
"NSS": {
"minVersion": "3.21.1 Basic ECC",
"version": "3.21.1 Basic ECC"
},
"NSSUTIL": {
"minVersion": "3.21.1",
"version": "3.21.1"
},
"NSSSSL": {
"minVersion": "3.21.1 Basic ECC",
"version": "3.21.1 Basic ECC"
},
"NSSSMIME": {
"minVersion": "3.21.1 Basic ECC",
"version": "3.21.1 Basic ECC"
}
},
"userJS": {
"exists": false
},
"crashes": {
"submitted": [],
"pending": 0
},
"extensions": [
{
"name": "Adblock Plus",
"version": "2.7.2",
"isActive": true,
"id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
},
{
"name": "Firefox Hello Beta",
"version": "0.1",
"isActive": true,
"id": "loop@mozilla.org"
},
{
"name": "Anti-Banner",
"version": "13.0.2.718",
"isActive": false,
"id": "anti_banner@kaspersky.com"
},
{
"name": "Gevaarlijke websiteblokkering",
"version": "13.0.2.718",
"isActive": false,
"id": "content_blocker@kaspersky.com"
},
{
"name": "Kaspersky URL Advisor",
"version": "13.0.2.718",
"isActive": false,
"id": "url_advisor@kaspersky.com"
},
{
"name": "Kotnet Login",
"version": "2.0.1",
"isActive": false,
"id": "{C0D74264-E30B-47E5-B17B-57F0031891BA}"
},
{
"name": "Safe Money",
"version": "13.0.2.718",
"isActive": false,
"id": "online_banking@kaspersky.com"
},
{
"name": "Virtual Keyboard",
"version": "13.0.2.718",
"isActive": false,
"id": "virtual_keyboard@kaspersky.com"
}
],
"experiments": []
}
Chosen Solution
thanks, this looks expected so far. do any other settings save across sessions succesfully? maybe this article can help: How to fix preferences that won't save
You can check for problems with preferences.
There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.
Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.
You can use this button to go to the current Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
philipp said
thanks, this looks expected so far. do any other settings save across sessions succesfully? maybe this article can help: How to fix preferences that won't save
Thank you, this article has allowed me to solve the problem: the prefs files were read only.