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Messages not appearing in inbox, despite unread indicator showing them

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by RootIQ

RootIQ
RootIQ
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The message indicator beeps, inbox gets bolded and the unread indicator increments, and the tray icon gets the red circle with unread indicator - but no message appears in the inbox. Not in junk or any other folder either, it's just not there.

When I log in to the same account via iPhone, the message IS there, so it's just not appearing in the inbox pane.

OSx 10.11.4 Thunderbird 45.0 ChromeEdit Plus Folderpane Tools Send Later

The message indicator beeps, inbox gets bolded and the unread indicator increments, and the tray icon gets the red circle with unread indicator - but no message appears in the inbox. Not in junk or any other folder either, it's just not there. When I log in to the same account via iPhone, the message IS there, so it's just not appearing in the inbox pane. OSx 10.11.4 Thunderbird 45.0 ChromeEdit Plus Folderpane Tools Send Later

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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imap accounts or pop?

Please post screen shot of the issue into this topic. https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Thanks

RootIQ
RootIQ Question owner
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IMAP

I'll try to post a screen shot next time it happens.

FYI, the problem is intermittent. Many messages are showing, but some are not.