This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird does not prompt for password after changing mail server.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Gnospen

jheaven
jheaven
more options

Thunderbird stopped downloading emails. Mail server names have changed. After clearing all passwords, changing the mail server names, thunderbird does not request new password, appears to unsuccessfully query the server.

Creation of an alternate profile with an account using new mail server names and passwords works fine.

Mutiple pop servers using one smtp server.

Can the original profile be revived? - or - 

if updated accounts are created in a new profile, how can my mail, bookmarks, filters, etc be copied over ?
Thunderbird stopped downloading emails. Mail server names have changed. After clearing all passwords, changing the mail server names, thunderbird does not request new password, appears to unsuccessfully query the server. Creation of an alternate profile with an account using new mail server names and passwords works fine. Mutiple pop servers using one smtp server. Can the original profile be revived? - or - if updated accounts are created in a new profile, how can my mail, bookmarks, filters, etc be copied over ?

All Replies (1)

Gnospen
Gnospen
more options

I suppose its like trying to changer from POP3 to IMAP, its not only the server-name that has to change, every account has its own main-folder were it stores all folders like Inbox. That folder/directory is named after server, like pop3.mailserver.net. and pop3.mailserver.net-1 And is in your profile under MAIL

Set up your new profile and create your accounts. Install this add-on Import Export Tools With this you can import from your old profiles account folders as you like.

The Local Folder can be imported this way or simply let it replace the new Local Folders.

You should be able to import your address-book without any add-on