This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to log on to firefox account established yesterday & no email verify rcd in effort to get new password

more options

Loaded & registered firefox yesterday. Rcd confirmation email (yesterday) and acknowledged same (also selected image for the account). Today, attempted to log-on to account and messages say password incorrect. asked for email to re-establish account and no e-mail received. Made the attempt two or three times, still no email from firefox. How about allowing me to start all over and open a new account? If so, how do I accomplish that? Thank you, Ross Gudgel

edit: please never disclose your personal data in a public forum. (philipp)

Loaded & registered firefox yesterday. Rcd confirmation email (yesterday) and acknowledged same (also selected image for the account). Today, attempted to log-on to account and messages say password incorrect. asked for email to re-establish account and no e-mail received. Made the attempt two or three times, still no email from firefox. How about allowing me to start all over and open a new account? If so, how do I accomplish that? Thank you, Ross Gudgel <sub>edit: please never disclose your personal data in a public forum. (philipp)</sub>

Modified by philipp

Chosen solution

For some reason the account was never fully opened in-spite of sending a confirmation email yesterday. So, I just created a new account and that was that. Thanks Philipp!

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

For some reason the account was never fully opened in-spite of sending a confirmation email yesterday. So, I just created a new account and that was that. Thanks Philipp!