This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to get rid from automated home pages?

  • 2 replies
  • 3 have this problem
  • 10 views
  • Last reply by freewillies

freewillies
freewillies
more options

Mozilla giving a lot of pain these days. When start Mozilla, it doesn't show my homepage. Even if I want to open a new tab or click on a link that doesn't open! Instead it took me always to http://search.safefinder.com/?st=dh&q=. I re-installed my Mozilla. Also refreshed it. I tried in many ways but can not resolve this problem ! Due to this issue I stop using Mozilla. If anyone knows the reason and solution of this issue, please help me. I'll remain grateful to that person.

Mozilla giving a lot of pain these days. When start Mozilla, it doesn't show my homepage. Even if I want to open a new tab or click on a link that doesn't open! Instead it took me always to http://search.safefinder.com/?st=dh&q=. I re-installed my Mozilla. Also refreshed it. I tried in many ways but can not resolve this problem ! Due to this issue I stop using Mozilla. If anyone knows the reason and solution of this issue, please help me. I'll remain grateful to that person.

All Replies (2)

John99
John99
more options

You have got malware. Please follow the instructions in this article:

Note it has an introductory explanation, and includes an optional step. You should follow all the steps including the optional step.

Please post back to say how you get on, or for further help. Note general information suitable for other problems

freewillies
freewillies Question owner
more options

John 99, Now my browsers are free from that safe search.com but mozilla is not getting any internet connection. it is not showing any webpage while other browser working well. what to do in this case?