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New email notification bug

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Ansam

z.ryzner
z.ryzner
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Hi I'd like to report a bug with new email notifications which I've been seeing in last 10 versions of Thunderbird/Earlybird. When you receive an email which is then processed by rules/filters and moved to different folder then the email notification in lower right screen displays just a blank box which will be stucked there. Also the email won't move to the desination folder and will stuck in Inbox scratched out. Only way to resolve it is to close whole application and then also go to Task Manager and kill the process. It's very annoying. Please see attached picture for details. Thank you!

Hi I'd like to report a bug with new email notifications which I've been seeing in last 10 versions of Thunderbird/Earlybird. When you receive an email which is then processed by rules/filters and moved to different folder then the email notification in lower right screen displays just a blank box which will be stucked there. Also the email won't move to the desination folder and will stuck in Inbox scratched out. Only way to resolve it is to close whole application and then also go to Task Manager and kill the process. It's very annoying. Please see attached picture for details. Thank you!
Attached screenshots

Chosen solution

Tohle je jenom fórum podpory uživatelů. Bug můžeš nahlásit na bugzilla.mozilla.org

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All Replies (3)

poljos
poljos
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Chosen Solution

Tohle je jenom fórum podpory uživatelů. Bug můžeš nahlásit na bugzilla.mozilla.org

z.ryzner
z.ryzner Question owner
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OK, thx!

Ansam
Ansam
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Spustite Thunderbird v NÚDZOVOM režime (zakázať všetky doplnky a nastaviť ovládacie prvky na predvolené hodnoty) a preverte či problém pretrváva. Na spustenie programu do núdzového režimu môžete použiť odkazy v ponuke Štart (WIN+R) a tu vypíšte: thunderbird -safe-mode alebo priamo z menu Thunderbird - Pomocník - Reštartovať a zakázať doplnky https://support.mozilla.org/cs/kb/nouzovy-rezim-thunderbirdu http://imgbank.cz/images/2015/07/21/Thunderbird_nudzovy_rezim0.jpg ak všetko funguje tak ako má, hľadajte chybu v rozšíreniach. Vypnite ich a postupne zapínajte až zistíte, ktoré už nekompatibilné rozšírenie to spôsobuje, alebo znova spustite Thunderbird v NÚDZOVOM režime a podľa obrázka kliknite na tlačidlo "Vykonať zmeny a reštartovať". = Je možné že mate veľmi agresívne nastavený antivírusový program. Odporúčam ho pre kontrolu odinštalovať (vypnúť). = Ak problém nepominie vytvorte si NOVÝ PROFIL. Na vytvorenie nového profilu môžete použiť odkazy v ponuke Štart (WIN+R) a tu vypíšte: "thunderbird -p" - bez úvodzoviek a preverte, či problém pretrváva. Ak problém nepominie, tak sa môžete vrátiť k pôvodnému profilu tiež príkazom "thunderbird -p" http://imgbank.cz/images/2015/08/20/Thunderbird_novy_profil.jpg