This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB will not send a url link to firefox. Why?

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by Matt

more options

When an incoming email has a link to a site and I click on it, nothing happens. Firefox seems to not be aware of the "click". This recently changed -- normally after the "click", FF wakes up, opens a new tab and shows me the site identified by the click.

When an incoming email has a link to a site and I click on it, nothing happens. Firefox seems to not be aware of the "click". This recently changed -- normally after the "click", FF wakes up, opens a new tab and shows me the site identified by the click.

All Replies (4)

more options

An update to my question above: I am using TB v47 and FF v48

more options
more options

I have been through all that article suggests. Thanks anyway!

more options

Then I suggest you seek support for your browser.