This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to open the 'options'in the tool drop down?

one_putt
one_putt
more options

In the 'tools' drop down box, I am unable to open the "options' when selected! How is this corrected?

In the 'tools' drop down box, I am unable to open the "options' when selected! How is this corrected?

Chosen solution

Can you open the options page by pasting the following internal address into the address bar and pressing Enter:

about:preferences

If that doesn't work either, an add-on might be interfering or Firefox's program files might be damaged...

Read this answer in context 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Chosen Solution

Can you open the options page by pasting the following internal address into the address bar and pressing Enter:

about:preferences

If that doesn't work either, an add-on might be interfering or Firefox's program files might be damaged...