This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bug: Cannot drag contacts from address book to mailing list?

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

more options

I'm trying to create basic Mailing Lists in Thunderbird by selecting multiple contacts and dragging them from an Address Book to a Mailing List, but it seems to only add one contact and sometimes it doesn't add any even though I selected many.

I'm trying to create basic Mailing Lists in Thunderbird by selecting multiple contacts and dragging them from an Address Book to a Mailing List, but it seems to only add one contact and sometimes it doesn't add any even though I selected many.

All Replies (3)

more options

Do you have the latest version, 45.2? There was a bug fixed in that release that may be related to your problem:

https://www.mozilla.org/en-US/thunderbird/45.2.0/releasenotes/

more options

Yes, I have the latest version and it is still not working.

more options

First, I suggest running in safe mode (hold Shift when you launch TB) to see if the problem remains, but if it does, it may indicate address book corruption. In that case, create a new test address book with a few test contacts, then create a mailing list in the test book and see if drag and drop of multiple contacts works.

If it works, reply here for instructions on how to repair a corrupt address book.