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Contact file export in Firefox basic email leaves empty CSV file.

  • 1 reply
  • 2 have this problem
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  • Last reply by Paul

Alan Fairaizl
Alan Fairaizl
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I am using Firefox Basic Email. In My Address book selected a contact file. File shown to have 700+ contacts. Clicked export. Selected CSV with include distribution list checked. Clicked to export. Clicked Save File. When file is opened in Excel, only headers are shown. No contact data. Please note I did not try to save All contact files at one time which others reported having a problem with in Thunderbird. I do not use Thunderbird. Just like to get contacts into Outlook. Your help would be appreciated.

I am using Firefox Basic Email. In My Address book selected a contact file. File shown to have 700+ contacts. Clicked export. Selected CSV with include distribution list checked. Clicked to export. Clicked Save File. When file is opened in Excel, only headers are shown. No contact data. Please note I did not try to save All contact files at one time which others reported having a problem with in Thunderbird. I do not use Thunderbird. Just like to get contacts into Outlook. Your help would be appreciated.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Please can you clarify the Mozilla software product that are using?

You mention that you are not using Thunderbird, and I am not aware of a Firefox Basic Email product. For us to help you, we need to better understand the issue that you are having.