Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

computer crashed, new one, keeps asking to reset password then won't take it.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

peaceofmind300
peaceofmind300
more options

I had an account, the computer crashed. Tried to set a new acct. and it said I had an account to login. Logged in and it said wrong password. Sent me a link for new password. Then it said it worked fine. Logged in again and it says the password Is wrong. I JUST RESET IT???? I can't go back to the old computer, it is dead. Someone please tell me how to turn this finger bar off. I have a mouse.

I had an account, the computer crashed. Tried to set a new acct. and it said I had an account to login. Logged in and it said wrong password. Sent me a link for new password. Then it said it worked fine. Logged in again and it says the password Is wrong. I JUST RESET IT???? I can't go back to the old computer, it is dead. Someone please tell me how to turn this finger bar off. I have a mouse.

Chosen solution

What password are you talking about? Mozilla.org has several separate sites.

Read this answer in context 👍 2

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

What password are you talking about? Mozilla.org has several separate sites.