This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

are java fix popups not from mozilla to be trusted? It shows your logo

  • 4 replies
  • 2 have this problem
  • 9 views
  • Last reply by James

more options

I can be using a browser like yahoo and a full screen logo of foxfire will come up with a box saying a problem with java and an opportunity to download a fix. But where it is to loaded from is never Mozilla or foxfire. I have the latest version of foxfire and have never trusted these popups. If these popups are not to be trusted is there a way to block them.

I can be using a browser like yahoo and a full screen logo of foxfire will come up with a box saying a problem with java and an opportunity to download a fix. But where it is to loaded from is never Mozilla or foxfire. I have the latest version of foxfire and have never trusted these popups. If these popups are not to be trusted is there a way to block them.

All Replies (4)

more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 101 Release date July 2016 http://java.com/en/download/manual.jsp

more options

1. Yahoo is a search engine, not a web browser. https://en.wikipedia.org/wiki/Web_browser

2. So there is no misunderstanding ... http://kb.mozillazine.org/JavaScript_is_not_Java

3. Firefox is the name. Foxfire is a bio-luminescent fungus. http://en.wikipedia.org/wiki/Foxfire_(bioluminescence)

Modified by the-edmeister

more options

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, unwanted software or to download additional stuff onto Windows based on past reports if the user runs them. The random name of the websites alone should raise a flag that it was not legit.

The Firefox updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux (since Firefox 1.5 almost eleven years ago) or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for a while now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/

Even if you were to download this firefox-patch.js file it is not a risk unless you were to try and run it.