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Firefox crashes

  • 7 replies
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

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Where do I start looking to find out what is causing Firefox to crash? Using FF 49.02

Thank you

Where do I start looking to find out what is causing Firefox to crash? Using FF 49.02 Thank you

Chosen solution

thanks, could you please run a tool like from memtest.org in order to check the integrity of your RAM?

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All Replies (7)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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36c694fd-199c-46ee-974a-a8735650c85c 11/1/2016 3:33 AM bp-f7b22f52-427f-4e97-b9c2-77d792161101 11/1/2016 2:19 AM 662661f2-c786-4140-8f9e-247ba440d85e 10/31/2016 7:38 PM b1edbfc2-a843-40f2-9b47-a301f639588f 10/31/2016 7:38 PM 1d4c506d-1594-4187-b060-051f455fb093 10/30/2016 1:42 PM 6a2d333d-5a2a-4833-8ce1-879ba2df9498 10/30/2016 1:00 PM 38759546-a7f7-4690-b008-b45220283c16 10/29/2016 8:18 AM ace66557-acc8-4317-9dfe-af635bb867f2 10/28/2016 1:53 AM 53077d84-fd42-426a-93fd-d0b48b1b75e8 10/28/2016 12:54 AM bp-dc5b2766-6227-4666-8ad2-f3c252161027 10/27/2016 8:57 AM bp-7b12bbb6-88f1-4fbf-bf6b-5c3ec2161026 10/26/2016 8:19 AM f140dd2f-0732-49e0-8d7e-a8e9f184bcb4 10/26/2016 5:46 AM bp-13a1930b-531e-4cb6-9fb9-4dd9a2161026 10/25/2016 9:46 PM bp-c3299b7b-81df-4dc0-898c-6bf202161025 10/25/2016 8:50 AM bp-7ac4fda1-bcc2-4503-b7f4-b77122161022 10/22/2016 4:37 PM e36b5f8e-867b-4b28-8b52-929266b10d7d 10/22/2016 1:45 AM bp-dd3880eb-4670-48f8-a1e4-1379a2161020 10/20/2016 6:14 PM a7558c2a-0892-46e3-906d-048eff8ac856 10/20/2016 2:11 PM f5db1233-29a7-41f5-8ae5-e27dda491ea3 10/18/2016 12:33 PM 39b5d956-fe6e-4375-ab6c-f291bbfcacf4 10/18/2016 2:39 AM bp-4d8171c8-0954-4f0c-b8f9-13cfc2161017 10/17/2016 3:06 PM 5e96fd09-d3d1-48db-80c3-147f7e389c45 10/14/2016 1:25 AM bp-ddb2562f-976e-47bb-8436-f56392161012 10/12/2016 5:02 AM 55aa85ae-e3f6-422f-906f-3d7a29e99cec 10/10/2016 6:34 PM 0ef4723e-20e3-42ad-a677-17db48e7c3ce 10/6/2016 7:02 PM

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Chosen Solution

thanks, could you please run a tool like from memtest.org in order to check the integrity of your RAM?

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You will need a thumb drive to install it on.

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The one for using on a USB Drive does not show compatibility with Win 10. Stops at Win 7. I tried it anyway to make a USB drive and it generates an error........"Windows Stopped Working" and stops the install process. I don't have an internal DVD drive attached so can't try ISO file.

Any other suggestion?

Thank you

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The one for using on a USB Drive does not show compatibility with Win 10. Stops at Win 7. I tried it anyway to make a USB drive and it generates an error........"Windows Stopped Working" and stops the install process. I don't have an internal DVD drive attached so can't try ISO file.

Any other suggestion?

Thank you

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memtest.org - LAST UPDATE : 27/09/2013

See if you can find contact information, or look for another program.