Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wrong city appears when searching in Firefox

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

I have a new DSL modem and my computer suddenly thinks I'm in Phoenix, AZ when I'm in Idaho. How do I change it in Firefox so that my searches default to my correct city?

I have a new DSL modem and my computer suddenly thinks I'm in Phoenix, AZ when I'm in Idaho. How do I change it in Firefox so that my searches default to my correct city?

All Replies (1)

more options

Such a detail like is likey stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • You can create a cookie "Allow" exception to keep specific cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: Exceptions

Remove the cookies from a website to make the website forget about you.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"