Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Plugin container often takes 75 to 80% of memory even when all addon's have been removed/deactivated

eddie-baines
eddie-baines
more options

Attention of FredMcD Thanks for your advice. I have removed Adobe as suggested, but now certain functions and games in Facebook no longer work, they tell me I need to download Adobe, is there a fix for this? Secondly I have tried to check for updated settings, but the PC tells me I need administrator rights?? I am the owner of this laptop (Bought as new) and the only user, so why do I not have administrator rights? I have tried looking up how to change / update my settings so I become the Administrator, but have been unable to do so. update the settings, So still unable to fix Eddie

Attention of FredMcD Thanks for your advice. I have removed Adobe as suggested, but now certain functions and games in Facebook no longer work, they tell me I need to download Adobe, is there a fix for this? Secondly I have tried to check for updated settings, but the PC tells me I need administrator rights?? I am the owner of this laptop (Bought as new) and the only user, so why do I not have administrator rights? I have tried looking up how to change / update my settings so I become the Administrator, but have been unable to do so. update the settings, So still unable to fix Eddie
Attached screenshots

All Replies (3)

eddie-baines
eddie-baines Question owner
more options

Attention of FredMcD I have attached a couple of screenshots, when I access CMD, it does NOT offer administrator as an option, and jumps to users\Eddie

How do I change to Administrator?

the-edmeister
the-edmeister
  • Moderator
more options

Why three threads for the same support question? https://support.mozilla.org/en-US/questions/1152303 - locked https://support.mozilla.org/en-US/questions/1152262 - question that Fred asked, which you haven't answered

eddie-baines
eddie-baines Question owner
more options

Sorry, I'm not used to using this style of message system and have had trouble posting a reply. Sorry if I have created multiple threads

Eddie