This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

ffmpeg.exe has stopped working

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

owenjames
owenjames
more options

I am continually getting the above message when using Firefox. In sheer desperation I have now downloaded Google Chrome and message no longer appears. Would love to continue using Firefox. I have attempted to find ffmpeg using Start/search but it is not found. Any help would be appreciated.

I am continually getting the above message when using Firefox. In sheer desperation I have now downloaded Google Chrome and message no longer appears. Would love to continue using Firefox. I have attempted to find ffmpeg using Start/search but it is not found. Any help would be appreciated.

All Replies (1)

FredMcD
FredMcD
more options

ffmpeg.exe = ConvertHelper = used by several different programs

I did find this; FFmpeg - Official Site https://ffmpeg.org/