This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox crash everytime I select "wikipedia" from a duck-duck go search page?

  • 1 reply
  • 2 have this problem
  • 12 views
  • Last reply by FredMcD

more options

When I type in the search box and receive a search results page from "duck-duck go", if I select a "Wikipedia" search result, Firefox crashes. I am using a MacBook Pro, running OSX 10.10.5. Thank you in advance for your help.

Freude

When I type in the search box and receive a search results page from "duck-duck go", if I select a "Wikipedia" search result, Firefox crashes. I am using a MacBook Pro, running OSX 10.10.5. Thank you in advance for your help. Freude

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29