Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't paste into text windows, and I keep getting signed out of websites. This happens with any version of Firefox newer than 49.0.2. Is there a fix for this?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

sdoeden
sdoeden
more options

When adding content to a website, I'm unable to paste (ctrl + v/ctrl + shift + v) into the text windows. I also get signed out of the website after a couple minutes, sometimes even a few seconds.

When adding content to a website, I'm unable to paste (ctrl + v/ctrl + shift + v) into the text windows. I also get signed out of the website after a couple minutes, sometimes even a few seconds.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?