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Adobe Shockwave Flash Plugin won't update

  • 3 replies
  • 24 have this problem
  • 1 view
  • Last reply by 4pat

dancallaghan
dancallaghan
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I have the latest version of Firefox for Windows 7 Ultimate (x64) - version 53.0.2 (32-bit), and when I click on Tools -> Add-ons -> Plugins, I have a message showing "Shockwave Flash is known to be vulnerable and should be updated. Update Now Shockwave Flash 25.0.0.127 Shockwave Flash 25.0 r0

I have clicked on the Update Now link, downloaded and installed the Adobe recommended update, multiple times, while also restarting FIrefox multiple times afterward, but FIrefox refuses to think the plugin has been properly updated.

I have also used the Mozilla plugincheck URL: https://www.mozilla.org/en-US/plugincheck/ (via FIrefox) See screenprint: http://share.pho.to/AhVi9 which also thinks that Adobe Flash Player needs to be updated.

However, when I use the Adobe Flash Player version check URL: https://helpx.adobe.com/flash-player.html (via FIrefox) it shows my Adobe Flash Player is up to date. See screenprint: http://share.pho.to/AhViB

Until I can get this resolve I must manually activate Flash on every tab every time I need to use it (my sessions have over 100 tabs) - so this is very cumbersome/frustrating. What else can I do to resolve this?

Thanks, Dan

I have the latest version of Firefox for Windows 7 Ultimate (x64) - version 53.0.2 (32-bit), and when I click on Tools -> Add-ons -> Plugins, I have a message showing "Shockwave Flash is known to be vulnerable and should be updated. Update Now Shockwave Flash 25.0.0.127 Shockwave Flash 25.0 r0 I have clicked on the Update Now link, downloaded and installed the Adobe recommended update, multiple times, while also restarting FIrefox multiple times afterward, but FIrefox refuses to think the plugin has been properly updated. I have also used the Mozilla plugincheck URL: https://www.mozilla.org/en-US/plugincheck/ (via FIrefox) See screenprint: http://share.pho.to/AhVi9 which also thinks that Adobe Flash Player needs to be updated. However, when I use the Adobe Flash Player version check URL: https://helpx.adobe.com/flash-player.html (via FIrefox) it shows my Adobe Flash Player is up to date. See screenprint: http://share.pho.to/AhViB Until I can get this resolve I must manually activate Flash on every tab every time I need to use it (my sessions have over 100 tabs) - so this is very cumbersome/frustrating. What else can I do to resolve this? Thanks, Dan
Attached screenshots

Chosen solution

Hi, try uninstalling Flash from your machine -

Now if possible, close Firefox, and download using another browser -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Read this answer in context 👍 2

All Replies (3)

Scribe
Scribe
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Chosen Solution

Hi, try uninstalling Flash from your machine -

Now if possible, close Firefox, and download using another browser -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

dancallaghan
dancallaghan Question owner
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Thanks Scribe! That solved the problem. See screen shots: https://is.gd/Q7wyEq and https://is.gd/pJi3Tb Now both Firefox and Adobe show Flash version 25.0.0.171 (current)

4pat
4pat
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Uninstalled. Reinstalled in a different browser. Control panel shows Flash Player (32 bit). Programs show Flash Player 26 Activex Opened Mozilla Firefox and search for flash player in add ons. Nothing for Adobe flash player See YouTube, Facebook No Flash Player for Firefox. Get the same results when I search for shockwave flash player Help please Thank you