This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Constant browser issues the last 2 days

  • 7 replies
  • 5 have this problem
  • 8 views
  • Last reply by scgt1

more options

I keep having problems with firefox. It started on Sunday with every page I tried to go to was saying it wasn't secure. I fixed this by refreshing FF. Then it happened again early today. So again I refreshed FF and the problem was gone. Now it won't load FedEx.com. The tab keeps flashing back and forth between Connecting and FedEx|Redirecting over and over again. Edge loads it just fine. I've uninstalled Firefox and removed any Mozilla folders this afternoon which corrected getting to FedEx but it has started again.

Like before I can get to FedEx.com on Edge just fine so it's the browser and not the site. I'm getting tired of refreshing FF and having to reset all the custom stuff that sync doesn't keep.

I keep having problems with firefox. It started on Sunday with every page I tried to go to was saying it wasn't secure. I fixed this by refreshing FF. Then it happened again early today. So again I refreshed FF and the problem was gone. Now it won't load FedEx.com. The tab keeps flashing back and forth between Connecting and FedEx|Redirecting over and over again. Edge loads it just fine. I've uninstalled Firefox and removed any Mozilla folders this afternoon which corrected getting to FedEx but it has started again. Like before I can get to FedEx.com on Edge just fine so it's the browser and not the site. I'm getting tired of refreshing FF and having to reset all the custom stuff that sync doesn't keep.

Chosen solution

There was an advanced button but was unhelpful. There was some error and because of frustration I neglected to copy the error.

Now something new I'm trying is not connectng to the windscribe vpn firefox plugin but still staying connected to the actual windscripe app. So far so good. When I signed out of the plugin the pages started loading again without ff refresh so hopefully that was the issue. Although doesn't explain why it was happening in the first place.

Read this answer in context 👍 0

All Replies (7)

more options

It could be in your registry as there is a wack of Mozilla entries in there to be cleaned out when you rip Firefox out and try to go fresh. If you are comfortable working in the registry I would uninstall and clean that up as best you can then reboot. Then re-install.

Also there was a big Windows 10 update today that I got so make sure you have rebooted regardless.

As well today there was a major interruption with more sites down do to a new round of ransomware. Fedex was down today for 1 day 2 hours ago Last Down: that is not at all clear...it was down, now yesterday about the time you posted.

Let's try this : https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating

I would say clear the cache and dump your cookies but if deleted the folders under c:/users/local/apdata/mozilla then you have.

Plug along with us and let us know what is going on, best to make it in point form if multiple issues. Thanks

more options

Well did the above this morning. Worked fine for a few hours. Then got the insecure connection junk all over again. Closed and reopened FF still have the problem. Reboot the computer and had it working for 5 minutes then insecure connection on any website all over again. I'm at a loss here. I have no idea what keeps causing this issue other then I know FF updated before all this started happening and it wasn't doing this prior to the update.

more options

On the insecure connection page, can you find an Advanced button? That usually reveals more detailed information about the problem including a CODE in all caps separated with _ characters. If you could copy/paste that section into a reply, it may help get to the bottom of it.

One of the most common codes is covered by this article: How to troubleshoot security error codes on secure websites. Does that help?

more options

Also, since Firefox shouldn't develop connection issues at random, could you scan for common malware problems? Our support article lists free cleaners (completely free or free trial) users have found helpful: Troubleshoot Firefox issues caused by malware. Since they have different lists and techniques, you probably should run several of them.

more options

Chosen Solution

There was an advanced button but was unhelpful. There was some error and because of frustration I neglected to copy the error.

Now something new I'm trying is not connectng to the windscribe vpn firefox plugin but still staying connected to the actual windscripe app. So far so good. When I signed out of the plugin the pages started loading again without ff refresh so hopefully that was the issue. Although doesn't explain why it was happening in the first place.

more options

Please let us know if this solved your issue or if need further assistance.

more options

Pkshadow said

Please let us know if this solved your issue or if need further assistance.

Seems to be fixed as I haven't been having any other problems.