Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes, restore session screen

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Ruud52

more options

Since the last 5 days, Firefox has a few crashes after closing the browser normally, file menu or the X. See crash report.. bp-ccd28f9c-ef78-4b64-af10-5ca720170810. Now everytime I open the browser (Firefox Developer Edition v56.0) it starts with a Restore Session screen/tab while I closed the browser normal. See the attached screenshot. How can I fix this?

Thanks.... Ruud52

Since the last 5 days, Firefox has a few crashes after closing the browser normally, file menu or the X. See crash report.. bp-ccd28f9c-ef78-4b64-af10-5ca720170810. Now everytime I open the browser (Firefox Developer Edition v56.0) it starts with a Restore Session screen/tab while I closed the browser normal. See the attached screenshot. How can I fix this? Thanks.... Ruud52

All Replies (1)

more options

Sorry, here the capture screen....

Ruud52