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Clicking a link tries to launch FF again - and fails

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cryptogram

cryptogram
cryptogram
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Instead of opening another tab in the current FF, clicking a link in, say, an email, results in a message saying FF is already running but not responding and should be closed before continuing. The only way of opening a link is to copy and paste the link location into FF. What a pain! How do I stop this?

Instead of opening another tab in the current FF, clicking a link in, say, an email, results in a message saying FF is already running but not responding and should be closed before continuing. The only way of opening a link is to copy and paste the link location into FF. What a pain! How do I stop this?

All Replies (2)

Shadow110
Shadow110
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Please update to Firefox version 56.0.1 released today/tomorrow as shows you have ver 55 installed. This may or may not fix the issue. Report back after updating.

What about right clicking the URL and Open in a New Tab ?

Can also check that under Tools --> Options (no idea on yours now as is changed in version 56) TABS are ticked for Open new windows in a new tab instead and whatever else you want there done.

Can try this : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

Modified by Shadow110

cryptogram
cryptogram Question owner
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OK. I've updated and there's no difference either in or out of safe mode. BTW, the problem is not there when I clink a link in a FF window. It's when I click a link in an email in Thunderbird.