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Password manager does not work on Facebook

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by Shadow110

ldb55066
ldb55066
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I use Dashlane as my password manager. I works on many websites to log me in by filling in my username and password. Ever since updating FF to version 56.0, Dashlane will not work with Facebook. It works as expected with the other websites I use it on. If I revert to version 55.0.3, then Dashlane works as expected on Facebook. Dashlane uses an extension to do its work with FF. This is my 3ed issue with version 56.0. The 1st issue was solved and thanks to the community for that.

I use Dashlane as my password manager. I works on many websites to log me in by filling in my username and password. Ever since updating FF to version 56.0, Dashlane will not work with Facebook. It works as expected with the other websites I use it on. If I revert to version 55.0.3, then Dashlane works as expected on Facebook. Dashlane uses an extension to do its work with FF. This is my 3ed issue with version 56.0. The 1st issue was solved and thanks to the community for that.

All Replies (2)

ldb55066
ldb55066 Question owner
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I think I may have fixed this, by reinstalling the extension, Time will tell.

Shadow110
Shadow110
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Check in Firefox Extensions and see if it says Legacy for your plugin. If so you will want to contact the makers to see if updating for Firefox ver 57 as it will no longer work in that.

also https://csdashlane.zendesk.com/hc/en-us/articles/202699011-How-to-check-your-Dashlane-extension-in-Firefox

You may have to go to the Extended Release version to continue using it https://www.mozilla.org/en-US/firefox/organizations/all/ A lot of issues with Windows 7 not getting enough support from MS.

Please let us know if this solved your issue or if need further assistance.

Modified by Shadow110