Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I presently have Firefox 52.5.0 ESR and repeated Attempts to load Mozilla 57.x FAIL and download 52.5.oesr.exe instead?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by James

Chev. William
Chev. William
more options

I have an older Computer that uses Windows XP Pro Home Edition (32 bit) SP3 and has a Pentium 4 CPU 1.80GHz running at 1.79GHz with 1.0GB of RAM. My Current Firefox (52.5.0 ESR) seems to use Much more Memory than it should asits initial startup is now over 200MB of Ram and if a window is opened that goes Over 450MB and pushes the Limits of my Installed RAM and Virtual Memory Capabilities.

Since Installing the Firefox 52.x update Crash reports Seem To NOT be Getting through as each time is Says the report has an Problem completing and closes without completing the Crash Report to Mozilla.

The New Firefox 57.x Sounds like i tmight have the needed Improvement sbut seems NOT to be Download Available to my computer. Will Mozilla Improve the Versions tah tdo download to my computer to reduce the RAM memory usage? Perhaps by NOT holding EVERY past Web Window opened in memory for Instant return (something Microsoft Windows Liked to do but is VERY Memory Wasteful in Practice).

Regards,

I have an older Computer that uses Windows XP Pro Home Edition (32 bit) SP3 and has a Pentium 4 CPU 1.80GHz running at 1.79GHz with 1.0GB of RAM. My Current Firefox (52.5.0 ESR) seems to use Much more Memory than it should asits initial startup is now over 200MB of Ram and if a window is opened that goes Over 450MB and pushes the Limits of my Installed RAM and Virtual Memory Capabilities. Since Installing the Firefox 52.x update Crash reports Seem To NOT be Getting through as each time is Says the report has an Problem completing and closes without completing the Crash Report to Mozilla. The New Firefox 57.x Sounds like i tmight have the needed Improvement sbut seems NOT to be Download Available to my computer. Will Mozilla Improve the Versions tah tdo download to my computer to reduce the RAM memory usage? Perhaps by NOT holding EVERY past Web Window opened in memory for Instant return (something Microsoft Windows Liked to do but is VERY Memory Wasteful in Practice). Regards,

All Replies (2)

Mkll
Mkll
more options

Hello, Support for Windows XP, ended a while back -- Firefox 52 ESR is the last version to support and work on Windows XP -- you will have to either A) Upgrade to a newer version of Windows B) Buy a new computer C) Install a linux distro of your choosing.

Modified by Mkll

James
James
  • Top 25 Contributor
  • Moderator
more options

Firefox 53.0 and later has dropped support of the EOL WinXP and Vista. So Firefox 52 ESR is your only updated Firefox option on WinXP until 52.8.0esr Released in May 2018.

As said you could try a Linux distro like Xubuntu to be much less vulnerable with OS and to be able to use current Firefox Releases. If you do try dual booting with Linux, look into using a light desktop manager like XFCE and not something heavy like GNOME 3 or KDE. However many Linux distros have been dropping support of the old 32-bit CPU's in favour of 64-bit.

Modified by James