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Inbox is not updating. Server settings are correct and already reinstalled Thunderbird on the Windows10 OS but issue still persists.

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  • Last reply by christ1

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Have been experiencing issues with Thunderbird not updating the inbox. I already updated the server settings and re-installed Thunderbird but the issue still persists. Also if I try to send an email, it will pop-out an error message that it cannot connect to the server but checking on the ISP webmail, the email did go through.

Have been experiencing issues with Thunderbird not updating the inbox. I already updated the server settings and re-installed Thunderbird but the issue still persists. Also if I try to send an email, it will pop-out an error message that it cannot connect to the server but checking on the ISP webmail, the email did go through.

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