Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Cannot load XPCOM" message when Firefox is run from Startup Folder

  • 6 replies
  • 19 have this problem
  • 1 view
  • Last reply by pmman

more options

I want Firefox to automatically run when I start the computer, so I placed the firefox.exe program into the Startup folder. Now when I boot up the computer, it brings up the message "Cannot load XPCOM". Firefox does start fine when I run it from the Start menu of Windows 10. I tried a complete Firefox uninstall and reinstall, and the problem still occurs.

I want Firefox to automatically run when I start the computer, so I placed the firefox.exe program into the Startup folder. Now when I boot up the computer, it brings up the message "Cannot load XPCOM". Firefox does start fine when I run it from the Start menu of Windows 10. I tried a complete Firefox uninstall and reinstall, and the problem still occurs.

Chosen solution

Setting up a scheduled task worked. Thanks!

Read this answer in context 👍 0

All Replies (6)

more options

Do you mean you created a shortcut to firefox.exe and placed it into the Startup folder? Usually a shortcut contains both the command line and the home folder of the program so Windows can understand where to find everything. You could try copying your desktop Firefox shortcut and pasting that into the Startup folder and see whether it works any better.

more options

Windows 10 won't let me place a shortcut to firefox.exe in the Startup folder. Dragging and dropping firefox.exe from the folder c:\Program Files\Mozilla Firefox into the Startup folder wouldn't work either, since Windows assumes I'm going to create a shortcut in the Startup folder, and won't allow it. The only way I could get firefox.exe into the Startup folder was to copy and paste firefox.exe from the c:\Program Files\Mozilla Firefox folder into the Startup folder.

more options

Okay, since that doesn't work, there must be another way. How about a scheduled task? There was a thread a while back: how to start firefox on windows start up.

more options

Chosen Solution

Setting up a scheduled task worked. Thanks!

more options

Setting up a scheduled task did not work for me. Any pointers would be appreciated.

more options

I tried an uninstall and fresh re-install. It worked.