This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Sent, Trash, drafts and junk folders diaappered from two of my email accounts !how do I rescue them ???

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by iblack

more options

The sent ,trash, drafts and junk folders disappeared from 2 of my email (Eudora) accounts....HELP I need them !

The sent ,trash, drafts and junk folders disappeared from 2 of my email (Eudora) accounts....HELP I need them !

All Replies (2)

more options

This usually occurs because Thunderbird can not contact the mail server. Try rebooting your computer and observing for errors when Thunderbird tries to get your mail.

more options

Have same problem, First it started moving important emails to Spam, Now those are closed. Spent hours trying to correct the problem and know of no other solution than to change business accounts (software licenses, etc.) to gmail or yahool. Have already gone to server and they said the problem was Thunderbird's not theirs.