Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

lastpass extension

sravankumar2k4
sravankumar2k4
more options

after updating to FF Quantum, my lastpass extension works fine in FF but not in private mode.

In a private window it doesn't show the UI for the extension when the icon is clicked. works fine in normal window. I've tried installing previous versions of the plugin, but any version above 4.2 gives same error. The extension works fine in FF which is not quantum version

When i click on the options in extensions -> lastpass, it doesnt display options too. where as other addons have no problem displaying the options.

after updating to FF Quantum, my lastpass extension works fine in FF but not in private mode. In a private window it doesn't show the UI for the extension when the icon is clicked. works fine in normal window. I've tried installing previous versions of the plugin, but any version above 4.2 gives same error. The extension works fine in FF which is not quantum version When i click on the options in extensions -> lastpass, it doesnt display options too. where as other addons have no problem displaying the options.

All Replies (3)

sravankumar2k4
sravankumar2k4 Question owner
more options

couldn't attach screenshots earlier. here am attaching the screenshots

WestEnd
WestEnd
more options

Did you uninstall and reinstall the addon? Did you check also to see which version of FF it supports?

Modified by WestEnd

sravankumar2k4
sravankumar2k4 Question owner
more options

yes, it supports FF Quantum and works fine in normal window except in private window. I've uninstalled and reinstalled. tried previous versions. i've reset firefox, removed profile folder and created new profile .... tried all sorts of things.

Modified by sravankumar2k4