This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Links from bbc website will not load

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Juklian

Juklian
Juklian
more options

I am using 58.0.2 64-bit version of Firefox on a Windows 10 laptop and I use the BBC News website as my homepage. Links from the main website page to other pages take an interminable length of time to load - if they do at all. I do not have this issue with Chrome or Edge. This appears to have been an issue for some time; I have tried various of the suggestions appearing in this forum, i.e. opening in safe mode, resetting Firefox, changing my ad-blocker etc. etc., but nothing works, and as this has not been addressed by Mozilla I feel it is time to revert to Chrome. Any final suggestions?

I am using 58.0.2 64-bit version of Firefox on a Windows 10 laptop and I use the BBC News website as my homepage. Links from the main website page to other pages take an interminable length of time to load - if they do at all. I do not have this issue with Chrome or Edge. This appears to have been an issue for some time; I have tried various of the suggestions appearing in this forum, i.e. opening in safe mode, resetting Firefox, changing my ad-blocker etc. etc., but nothing works, and as this has not been addressed by Mozilla I feel it is time to revert to Chrome. Any final suggestions?

All Replies (2)

WestEnd
WestEnd
more options

Well first off ad blockers can affect BBC sites. Turn off all ad blocker to verify that those aren't the reason. What appears to be of a issue? Making general fault errors doesn't tell others what is happening. Also provide a link that your using so others can verify what your saying is happening.

Juklian
Juklian Question owner
more options

Not a brilliant reply... i) Turn off all ad blockers? Why should an ad blocker stop BBC pages in Firefox but not Chrome or Edge? ii) "What appears to be of a(n) issue"? I have already explained what the issue is - "Links from the main website page to other pages take an interminable length of time to load - if they do at all." I am not a technical person. This IS a "general fault" error for goodness sake!! iii) As for providing a link - well, any sports page, financial page.... This obviously doesn't happen to everybody else, but does happen to some - how do you expect someone to "verify what your saying..." if it doesn't happen to them?