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can not get into firefox Says Cannot find a file about:home

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When logging into to firefox it says the below

File not found

Firefox can’t find the file at about:home.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.
When logging into to firefox it says the below File not found Firefox can’t find the file at about:home. Check the file name for capitalization or other typing errors. Check to see if the file was moved, renamed or deleted.

All Replies (3)

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about:home is an internal page.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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about:home is the builtin default home page, but this page will be removed in future Firefox versions.

What Firefox version are you using?

You can see all available about: pages on the about:about page.

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Hopefully the reinstall will fix it.

But even if Firefox can't find your home page, you should still be able to browse using other features, such as:

  • type a website address or search into the address bar
  • use a bookmark to access a site you've bookmarked

You also can reset your home page if the address is not working. See this article: How to set the home page.