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Firefox Sync on a Fire Tablet HD 8 doesn't work anymore

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by Paul

Rath
Rath
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I know the app isn't supported by amazon but it used to work with no problems in the first few weeks after I installed it. I don't know where did it go wrong.

The page says "Sync is set up, but not syncing automatically. Toggle "Auto-sync" data in the menu of Android Settings > Account". I understand the message loud and clear.

The problem is there is no such thing in the heavily modified version of Android version in Amazon Tablet and I've gone through all the settings in the Fire. I can't find anything. This is very frustrating as I used sync regularly. I'd be grateful for any suggestions.

I know the app isn't supported by amazon but it used to work with no problems in the first few weeks after I installed it. I don't know where did it go wrong. The page says "Sync is set up, but not syncing automatically. Toggle "Auto-sync" data in the menu of Android Settings > Account". I understand the message loud and clear. The problem is there is no such thing in the heavily modified version of Android version in Amazon Tablet and I've gone through all the settings in the Fire. I can't find anything. This is very frustrating as I used sync regularly. I'd be grateful for any suggestions.

All Replies (2)

Rath
Rath Question owner
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still nothing huh :(

Paul
Paul
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Hi

Thank you for your question and apologies for the delay in getting to it (we are mostly volunteers here).

Whilst we do offer this article to help people install Firefox for Android on their Kindle Fire device, we are unable any further support. As per that article, I recomend you raise this with Amazon support.