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Firefox hangs on startup or when address bar is clicked

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

rakiru
rakiru
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Firefox hangs as soon as the address bar is clicked. It never crashes, and isn't using much CPU, but never becomes fully responsive again either. It occasionally flickers back to life, but instantly hangs again.

Have tried:

  • fresh install (uninstall then reinstall)
  • new, untouched profile
  • "Refresh Firefox" in about:support

Running Firefox 60.0.1 x64 on Windows 7. It was working perfectly yesterday on the same version.

Firefox hangs as soon as the address bar is clicked. It never crashes, and isn't using much CPU, but never becomes fully responsive again either. It occasionally flickers back to life, but instantly hangs again. Have tried: * fresh install (uninstall then reinstall) * new, untouched profile * "Refresh Firefox" in about:support Running Firefox 60.0.1 x64 on Windows 7. It was working perfectly yesterday on the same version.

All Replies (5)

Shadow110
Shadow110
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Hi, just in case please give your self a scan as malware can disable browsers : Please use more than 1 scanner as each uses diff tech :

Save your Report and google each before deleting anything as do not want to delete something you need, If need help :

Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.

rakiru
rakiru Question owner
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No malware found.

I also ran the WIndows System File Checker in case some system library got corrupted or something, but it didn't find any problems.

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

rakiru
rakiru Question owner
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Safe mode has the same problem.

Sorry, I forgot to mention that in the first post (although I think the other things I tried basically do the same thing).

FredMcD
FredMcD
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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia