Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password does not work

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by Keyfactor5

Keyfactor5
Keyfactor5
more options

I've created an account and successfully logged in on my windows machine, Linux box, and iPhone. Unable to log in on iPad. Says username or password are incorrect, but they aren't.

I've created an account and successfully logged in on my windows machine, Linux box, and iPhone. Unable to log in on iPad. Says username or password are incorrect, but they aren't.

Chosen solution

Like many computer related problems , this one seems to have sorted itself.

Read this answer in context 👍 0

All Replies (1)

Keyfactor5
Keyfactor5 Question owner
more options

Chosen Solution

Like many computer related problems , this one seems to have sorted itself.