This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 50 views
  • Last reply by cor-el

ding501
ding501
more options

bp-f58cab64-00b6-4280-a22b-544e51180614 6/14/18 11:02 AM bp-30caa141-987b-4660-8c2a-5688d1180614 6/14/18 11:02 AM bp-216f8ebc-d29f-4fb5-9f74-8cf361180614 6/14/18 11:01 AM bp-5a53e1ee-da59-4b49-8b43-80d161180614 6/14/18 10:59 AM bp-e942edc4-2a3f-4056-b624-22edd1180614 6/14/18 10:56 AM bp-b2312ab3-1d8a-41c1-85ff-ce40e1180614 6/14/18 8:41 AM bp-5cd12c71-42ba-4ffc-963c-c92071180614 I have been experiencing many crashes,on the same sites, when using ubuntu 18.04 cinnamon or linux mint 19 cinnamon(beta) (version-Firefox 52.8.1). The crashes also happen in safe mode. I have tested Firefox 52.8.1 on linux mint 18.3 cinnamon and ubuntu 16.04 with no crashes.

bp-f58cab64-00b6-4280-a22b-544e51180614 6/14/18 11:02 AM bp-30caa141-987b-4660-8c2a-5688d1180614 6/14/18 11:02 AM bp-216f8ebc-d29f-4fb5-9f74-8cf361180614 6/14/18 11:01 AM bp-5a53e1ee-da59-4b49-8b43-80d161180614 6/14/18 10:59 AM bp-e942edc4-2a3f-4056-b624-22edd1180614 6/14/18 10:56 AM bp-b2312ab3-1d8a-41c1-85ff-ce40e1180614 6/14/18 8:41 AM bp-5cd12c71-42ba-4ffc-963c-c92071180614 I have been experiencing many crashes,on the same sites, when using ubuntu 18.04 cinnamon or linux mint 19 cinnamon(beta) (version-Firefox 52.8.1). The crashes also happen in safe mode. I have tested Firefox 52.8.1 on linux mint 18.3 cinnamon and ubuntu 16.04 with no crashes.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Socorro crash server doesn't have symbols for a Firefox from the Ubuntu repositories, so there is much to tell about these crashes because there are only addresses available and no link to the source code.

Try the Firefox version from the official Mozilla server, If that version still crashes then at least we get a proper crash report.

Otherwise you will have to visit the Ubuntu support forum.