This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Followed the instructions Mozilla provided. "Import Data from another Browser" not working. What to do?

3scoopsKrat
3scoopsKrat
more options

Followed the instructions provided here: https://support.mozilla.org/en-US/kb/switching-chrome-firefox

My bookmarks were not imported. Also, do I not need to tag this so it's easier for others to find and limits redundancies?

Love the layout of Firefox and look forward to this being my browser. At least until Epic Privacy Browser gets it's stuff together.

Followed the instructions provided here: https://support.mozilla.org/en-US/kb/switching-chrome-firefox My bookmarks were not imported. Also, do I not need to tag this so it's easier for others to find and limits redundancies? Love the layout of Firefox and look forward to this being my browser. At least until Epic Privacy Browser gets it's stuff together.

All Replies (2)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? Error messages?

See if this works;

These instructions are for Firefox.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file. Copy the file to another computer. Repeat the instructions above, BUT select Import Bookmarks From HTML.

3scoopsKrat
3scoopsKrat Question owner
more options

This was a duplicate question. This problem has been solved.

Thanks you all. Enjoying Firefox quite a bit! Keep up the good work! ~ OP